If you are looking for a payfast isp billing alternative, the right choice depends on how you sell broadband. Payfast India presents a broad billing and CRM system for ISPs and cable operators; ISP Square is built for a reseller who connects more than one ISP and runs partners under one shop.
The short verdict: choose Payfast when its subscriber, collection and complaint workflow matches your operation. Choose ISP Square when your daily work includes OneBroadband and GTPL accounts, a shared customer list, partner or sub-partner wallets, and your own retail price at each level.
ISP Square: the Payfast alternative for multi-ISP resellers
ISP Square puts the reseller’s work in one panel. It connects ISP partner accounts, and today supports OneBroadband and GTPL. Customers, plans and balances sync every minute, so you can work from one customer list instead of changing portals for each upstream account.
The practical difference is the level at which the software starts. You are not building or provisioning your own broadband network. You are selling plans from an ISP partner, collecting recharges, serving customers and managing the people who sell under you.
Here is what that looks like at the shop counter:
- A customer opens a web recharge page. There is no app to install. The customer pays online, the ISP account is topped up, and you can see the recharge in your panel.
- You search one customer list for the connection, plan, expiry, payments and history, even when customers are spread across the connected ISP accounts.
- You upload KYC documents to your ISP Square account. The documents stay with you if you stop working with one ISP.
- You can arrange a three-level tree: operator, partner and sub-partner. Each level has its own login, wallet and customers.
- You set your retail price for each plan at each level. Your ISP cost stays hidden from partners, and commission is posted to the correct wallet when a recharge happens.
That structure is why ISP Square is a strong Payfast India alternative for a multi-ISP reseller. It follows the commercial chain around the broadband sale, not only the subscriber bill.
You can see the workflow in the One Broadband partner login guide for running it with GTPL. The ISP billing software guide for Indian resellers also explains why reseller billing is different from software made for an ISP that owns the network.
Payfast India: what its public site offers
Payfast India describes SRSMP as a Subscriber, Revenue and Service Management Portal for cable TV operators and Internet Service Providers. Its public site lists subscriber management, customer CAF management, recharge renewal, 24×7 online bill payment, dues management, payment reconciliation, complaint management and reporting. See the Payfast India feature page for its current public description.
The same page also describes mobile and web access, customer payment options, payment receipts, field collection, GPS monitoring, notifications, ticket-based support and reports that can be searched or downloaded. It says the system can work in online and offline modes for collection activity.
Those features make Payfast relevant for an operator whose main problem is collecting bills, registering subscribers, following up dues and handling complaints. Its public FAQ also mentions auto bill generation for multiple services and restricted permissions for additional users.
Treat these as the vendor’s published capabilities. Before changing systems, ask Payfast to show the exact workflow for your upstream ISP accounts, partner hierarchy, commission rules and customer data export. Those details decide whether a platform fits a reseller business.
Who Payfast suits
Payfast can suit a cable or broadband operation that wants a customer-facing billing and collection system with supporting CRM functions. It is worth considering when your team needs a subscriber record, CAF forms, payment collection, dues follow-up, complaints and reports in the same system.
It may also fit a field-led operation. The public site highlights a mobile app, online and offline collection, Bluetooth printer support, GPS settings for revenue collectors, and notifications. If your process includes staff visiting customers and recording collections away from the shop, these are useful questions to include in a demo.
Ask these questions before you decide:
- Can one account connect the exact ISP partner accounts you resell today?
- Can you keep separate upstream balances while searching all customers together?
- Can partners and sub-partners log in with their own wallets and customer scope?
- Can you set a different retail price and commission at each level?
- Can you export or retain your KYC and stock records if your upstream mix changes?
If the answer to the last four questions is central to your business, compare the reseller workflow—not just the billing screen.
What a multi-ISP reseller needs
Selling plans from several ISPs creates a different set of daily jobs. A customer may be on one upstream account while the next customer is on another. A partner may sell both. Your margin may be different by plan and by level. A spreadsheet can record some of this, but it does not give every person a controlled wallet, customer view and action history.
Look for these five capabilities.
One view across ISP accounts
You should be able to find a customer without remembering which portal holds the connection. ISP Square combines the customer list across connected ISP accounts, with the connection, plan, expiry, payments and history in one place.
A recharge flow customers can use
An online recharge page reduces the need for every customer to call the shop during working hours. In ISP Square, the customer pays online, the ISP account is topped up, and the operator sees the result. It is a direct fit for a reseller who wants to collect recharges without building a separate customer app.
Partner pricing and commission
A partner model needs more than a user login. You need to decide what each level can sell, what price it sees, and how the commission reaches its wallet. ISP Square supports the operator → partner → sub-partner tree, with own retail prices per plan and commission posted on each recharge.
KYC and device ownership
KYC should be stored under your business account, not treated as disposable information inside one ISP relationship. ISP Square also tracks stock through the chain: store, partner, installed at customer, then written off. This gives you a record of who received a router or ONU and where it was installed.
Staff controls and financial history
Staff logins can be scoped to particular screens, and every action is logged. The wallet ledger is append-only. ISP passwords are encrypted and are not shown again. If a recharge times out, the system does not blindly retry it. These controls matter when several people collect money or manage customer records.
For a closer look at the product’s main workflow, visit the ISP Square features section.
Payfast vs ISP Square: side-by-side
The table below is a practical fit comparison. The Payfast India row reflects features stated on its public website; the ISP Square row reflects the product scope for this site.
| Product | Main fit | Upstream ISP accounts | Customer and recharge workflow | Partners, pricing and commission | KYC, stock and controls |
|---|---|---|---|---|---|
| ISP Square | Resellers managing one or more upstream ISP partner accounts | Connects ISP partner accounts; today OneBroadband and GTPL | One customer list across connected ISPs, with plan, expiry, payments and history; web recharge page with no customer app installation required | Operator → partner → sub-partner, each with a login, wallet and customers; own retail price per plan per level; commission posted to the wallet on recharge | KYC under your ISP Square account; stock moves from store to partner to installation or write-off; screen-scoped staff logins and an action log |
| Payfast India | ISPs and cable operators managing subscribers, billing and collections | Confirm the exact upstream integrations for your business | Subscriber management, online bill payment and recharge are listed publicly | Ask how its users, permissions and partner relationships map to your model, including the exact reseller pricing and commission workflow | CAF and subscriber management, restricted user access and downloadable reports are described publicly; confirm stock and KYC ownership rules |
The important row is not “online payment”. Both platforms describe payment and collection features. The deciding row is whether you need to run a network of reseller relationships across upstream ISP accounts.
How to choose your Payfast India alternative
Start with the money flow, not the feature count. Draw one recharge from customer to ISP, then draw a second recharge made by a partner. Mark where the plan price is decided, where commission is recorded, and who can see each customer.
ISP Square is the better fit when:
- you resell more than one ISP or plan to add another upstream account;
- your partners or sub-partners need their own wallets and logins;
- you want to keep KYC and stock records with your business;
- you want customers to recharge from a web page;
- you need your retail price and commission to vary by level;
- you want a customer list and recharge history across connected ISP accounts.
Payfast may be the more natural shortlist when your priority is a subscriber and CAF workflow, field collections, complaints, payment reconciliation and operational reporting. Its public site clearly addresses those jobs. Still, ask for a live demonstration with your actual upstream and partner structure before treating it as a complete replacement for your current process.
Do not compare only by the monthly software fee. Count the portals your staff open, the registers used for wallet balances, the calls needed for recharges, and the time spent finding a KYC document or device. A lower-looking tool can create more manual work if it does not match your reseller structure.
Trying ISP Square before you switch
You can review the current ISP Square plan options and start with the workflow that matches your operation. Plans start low—see the current pricing page for the latest offer rather than relying on an old quotation.
For a controlled check, use the 15-day trial signup. Test one customer recharge, one KYC upload, one stock handover and one partner commission flow. Then check whether your staff can find the full customer history without opening separate ISP portals.
Before moving all records, prepare a simple list of the fields you need: customer name, connection, plan, expiry, payments, KYC status, device and partner. Ask support which records can be brought into your account and confirm the connected ISP accounts for your area.
FAQ
What is the best Payfast ISP billing alternative in India?
For a reseller managing multiple ISP accounts and partners, ISP Square is a strong fit because it combines the customer list, online recharge, KYC, stock, partner wallets and commission workflow. The best choice still depends on the upstream accounts and partner structure you need to run.
Is Payfast India suitable for broadband billing?
Payfast India’s public site presents billing, recharge, subscriber and CAF management, dues, payment reconciliation, complaints and reporting for ISPs and cable operators. Ask for a demo using your own multi-ISP and partner workflow before you decide.
Can ISP Square manage OneBroadband and GTPL together?
Yes. ISP Square connects ISP partner accounts, including OneBroadband and GTPL today. Customers, plans and balances sync every minute, and the customer list can be viewed across the connected ISPs.
Can partners set their own broadband prices in ISP Square?
The operator sets the retail price for each plan at each level. Partners and sub-partners use their own logins and wallets, while the ISP cost stays hidden from them and commission is posted to the right wallet when a recharge is completed.
Does ISP Square have a trial?
The current signup flow includes a 15-day trial option. Use the trial signup page to check the current terms, then test a recharge, partner flow, KYC record and stock handover before moving your full operation.
